Get the Feedback by ID

GET /api/v1/feedback

Base URL: https://feedbacks-api.wildberries.ru · Module: communications · Section: Feedbacks · Specification doc ↗

The method allows you to get a feedback by its ID

Request limit per one seller account for all methods in the Feedbacks and Questions category:

Type	Period	Limit	Interval	Burst
Personal	1 s	3 requests	333 ms	6 requests
Service	1 s	3 requests	333 ms	6 requests
Base with secret	1 s	3 requests	333 ms	6 requests
Base	1 h	5 requests	12 min	1 request

Parameters

Name	In	Type	Req.	Description
id	query	string	yes	Feedback ID

Responses

Code	Description	Schema
200	Success	GetV1FeedbackResponse200
401	Unauthorized	object
402	Payment required	object
403	Access denied	object
422	Error processing request parameters	responseFeedbackQuestionErr
429	Too many requests	object

Structure 200:

• data object
  • id string — Feedback ID
  • text string — Feedback text
  • pros string — Item pros
  • cons string — Item cons
  • matchingSize string — Compliance of the declared size with the real one. Possible values: - - for dimensionless items - ок - matches to the size - smaller - runs small - bigger - runs large
  • productValuation integer<int64> — Item rate
  • createdDate string — Date and time the feedback was created
  • answer object — Reply structure
    • text string — Reply text
    • state string — Status: - none — new - wbRu — displayed on the site - reviewRequired — response being reviewed - rejected — response rejected
    • editable boolean — Whether the answer can be edited: - false — no - true - yes
  • state string — Feedback state: - none - not processed (new) - wbRu - processed
  • productDetails object — Item information
    • nmId integer<int64> — WB item number
    • imtId integer<int64> — Merged listing ID
    • productName string — Item name
    • supplierArticle string — Seller item number
    • supplierName string — Seller's name
    • brandName string — Brand name
    • size string — Item size (`techSize' in the listing)
  • photoLinks object[] — Array of structure of images
    • fullSize string — Link of full-size images
    • miniSize string — Link of small-size images
  • userName string — Name of the feedback author
  • orderStatus string — Order status. Possible values: - buyout — bought out - rejected — rejected - returned — returned - notSpecified — status not assigned
  • video object — Video structure
    • previewImage string — Video preview image link
    • link string — Link to the playlist video file (available through hls protocol)
    • durationSec integer<int64> — Video duration
  • wasViewed boolean — If the feedback was viewed
  • isAbleSupplierFeedbackValuation boolean — Is the feedback rating available to the seller - true— yes - false — no
  • supplierFeedbackValuation integer<int64> — Feedback rating left by the seller
  • isAbleSupplierProductValuation boolean — Is the item rating available to the seller (true - available, false - not available)
  • supplierProductValuation integer<int64> — Item rating left by the seller
  • isAbleReturnProductOrders boolean — Item return option: - true — available - false — unavailable
  • returnProductOrdersDate string — Date and time when a response with status code 200 was received for the return request.
  • bables string[] — List of customer tags
  • lastOrderShkId integer<int64> — SKU of the item
  • lastOrderCreatedAt string — Date of purchase
  • color string — Item color
  • subjectId integer<int64> — Subcategory ID
  • subjectName string — Subcategory name
  • parentFeedbackId string — ID of the original feedback (null if this feedback is original)
  • childFeedbackId string — ID of the updated feedback (null if this feedback is updated)
• error boolean — Error presence
• errorText string — Error description
• additionalErrors string[] — Additional errors

Structure 401:

• title string — Error title
• detail string — Error details
• code string — Internal error code
• requestId string — Unique request ID
• origin string — WB internal service ID
• status number — HTTP status code
• statusText string — Text of the HTTP status code
• timestamp string — Request date and time

Structure 402:

• title string — Error title
• detail string — Error details. The error is only returned to services from the Solutions for business Catalog

Structure 403:

• title string — Error title
• detail string — Error details
• code string — Internal error code
• requestId string — Request ID
• origin string — WB internal service ID
• status number — HTTP status code
• statusText string — Text of the HTTP status code
• timestamp string — Request date and time

Structure 422:

• data object
• error boolean — Error flag
• errorText string — Error description
• additionalErrors string[] — Additional errors
• requestId string

Structure 429:

• title string — Error title
• detail string — Error details
• code string — Internal error code
• requestId string — Unique request ID
• origin string — WB internal service ID
• status number — HTTP status code
• statusText string — Text of the HTTP status code
• timestamp string — Request date and time

Call examples

Arguments are shown as parameter names — substitute your own values. Languages whose client does not expose this operation are omitted.

Python

from wb_api_client.communications import Configuration, ApiClient
from wb_api_client.communications.api import CommunicationsApi

cfg = Configuration(access_token="<your WB JWT>")
api = CommunicationsApi(ApiClient(cfg))

result = api.get_v1_feedback(id=...)
print(result)

TypeScript

import {
  Configuration,
  CommunicationsApi,
} from "@valeryverkhoturov/wb-api-client/communications";

const cfg = new Configuration({});
cfg.setAccessToken("<your WB JWT>");
const api = new CommunicationsApi(cfg);

const { data } = await api.getV1Feedback(id);
console.log(data);

Go

import (
	"context"
	"fmt"

	wbcommunications "github.com/ValeryVerkhoturov/wb-api-client-go/communications"
)

cfg := wbcommunications.NewConfiguration()
cfg.SetAccessToken("<your WB JWT>")
client := wbcommunications.NewAPIClient(cfg)

result, _, err := client.CommunicationsAPI.GetV1Feedback(context.Background()).Id(id).Execute()
if err != nil {
    panic(err)
}
fmt.Printf("%+v\n", result)

Java

import io.github.valeryverkhoturov.wbapi.communications.ApiClient;
import io.github.valeryverkhoturov.wbapi.communications.SecretString;
import io.github.valeryverkhoturov.wbapi.communications.api.CommunicationsApi;

ApiClient client = new ApiClient();
client.setAccessToken(new SecretString("<your WB JWT>"));
CommunicationsApi api = new CommunicationsApi(client);

System.out.println(api.getV1Feedback(id));

PHP

use ValeryVerkhoturov\WbApiClient\Communications\Configuration;
use ValeryVerkhoturov\WbApiClient\Communications\SecretString;
use ValeryVerkhoturov\WbApiClient\Communications\Api\CommunicationsApi;
use GuzzleHttp\Client;

$config = (new Configuration())
    ->setAccessTokenSecret(new SecretString('<your WB JWT>'));
$api = new CommunicationsApi(new Client(), $config);

print_r($api->getV1Feedback($id));

OneScript

#Использовать "wb-api-client"

Настройки = Новый Конфигурация();
Настройки.УстановитьТокен("<your WB JWT>");
Клиент = Новый CommunicationsApi(Настройки);

Сообщить(Клиент.GetV1Feedback(id).Тело);

C#

using ValeryVerkhoturov.WbApiClient.Communications.Api;
using ValeryVerkhoturov.WbApiClient.Communications.Client;

var config = new Configuration();
config.AccessTokenSecret = new SecretString("<your WB JWT>");
var api = new CommunicationsApi(config);

Console.WriteLine(api.GetV1Feedback(id));

Rust

use wb_api_client::communications::apis::{configuration::Configuration, communications_api};

#[tokio::main]
async fn main() {
    let mut cfg = Configuration::new();
    cfg.set_access_token("<your WB JWT>");

    let result = communications_api::get_v1_feedback(&cfg, id).await;
    println!("{:#?}", result);
}