Feedbacks List

GET /api/v1/feedbacks

Base URL: https://feedbacks-api.wildberries.ru · Module: communications · Section: Feedbacks · Specification doc ↗

The method allows you to get a list of feedbacks by the specified parameters with pagination and sorting

Request limit per one seller account for all methods in the Feedbacks and Questions category:

Type	Period	Limit	Interval	Burst
Personal	1 s	3 requests	333 ms	6 requests
Service	1 s	3 requests	333 ms	6 requests
Base with secret	1 s	3 requests	333 ms	6 requests
Base	1 h	5 requests	12 min	1 request

Parameters

Name	In	Type	Req.	Description
isAnswered	query	boolean	yes	Return only processed feedbacks: - true — yes - false — no
nmId	query	integer<int64>	no	WB item number
take	query	integer<int64>	yes	Number of feedbacks (max. 5 000)
skip	query	integer<int64>	yes	Number of feedbacks for skip (max. 199990)
order	query	string	no	Sorting of feedbacks by date (dateAsc/dateDesc)
dateFrom	query	integer<int64>	no	The start date of the period in Unix timestamp format
dateTo	query	integer<int64>	no	The end date of the period in Unix timestamp format

Responses

Code	Description	Schema
200	Success	GetV1FeedbacksResponse200
400	Bad request	responseFeedbackQuestionErr
401	Unauthorized	object
402	Payment required	object
403	Access denied	responseFeedbackQuestionErr
429	Too many requests	object

Structure 200:

• data object
  • countUnanswered integer<int64> — Number of unanswered feedbacks
  • countArchive integer<int64> — Number of archived feedbacks
  • feedbacks object[] — Array of structure of feedbacks
    • id string — Feedback ID
    • text string — Feedback text
    • pros string — Item pros
    • cons string — Item cons
    • productValuation integer<int64> — Item rate
    • createdDate string — Date and time the feedback was created
    • answer object — Reply structure
      • text string — Reply text
      • state string — Status: - none — new - wbRu — displayed on the site - reviewRequired — response being reviewed - rejected — response rejected
      • editable boolean — Whether the response can be edited: - false — no - true — yes
    • state string — Feedback status: - none - unanswered (new) - wbRu - answered
    • productDetails object — Item information
      • nmId integer<int64> — WB item number
      • imtId integer<int64> — Merged listing ID
      • productName string — Item name
      • supplierArticle string — Seller item number
      • supplierName string — Seller's name
      • brandName string — Item brand
      • size string — Item size (`techSize' in the listing)
    • photoLinks object[] — Array of structure of images
      • fullSize string — Link of full-size images
      • miniSize string — Link of small-size images
    • video object — Video structure
      • previewImage string — URL to the video cover image
      • link string — URL to the video playlist file (available via HLS protocol)
      • durationSec integer<int64> — Total duration of the video
    • wasViewed boolean — If the feedback was viewed
    • userName string — Name of the feedback author
    • orderStatus string — Order status. Possible values: - buyout — bought out - rejected — rejected - returned — returned - notSpecified — status not assigned
    • matchingSize string — Compliance of the declared size with the real one. Possible values: - — for dimensionless items - ок — matches to the size - smaller — runs small - bigger — runs large
    • isAbleSupplierFeedbackValuation boolean — Is the seller able to file a report about the feedback (true — available, false — not available)
    • supplierFeedbackValuation integer<int64> — Reason for report about the feedback
    • isAbleSupplierProductValuation boolean — Item issue
    • supplierProductValuation integer<int64> — Item rating left by the seller
    • isAbleReturnProductOrders boolean — Item return option: - true — available - false — unavailable
    • returnProductOrdersDate string — Date and time when a response with status code 200 was received for the return request.
    • bables string[] — List of customer tags
    • lastOrderShkId integer<int64> — SKU of the item
    • lastOrderCreatedAt string — Date of purchase
    • color string — Item color
    • subjectId integer<int64> — Subcategory ID
    • subjectName string — Subcategory name
    • parentFeedbackId string — ID of the original feedback (null if this feedback is original)
    • childFeedbackId string — ID of the updated feedback (null if this feedback is updated)
• error boolean — Error presence
• errorText string — Error description
• additionalErrors string[] — Additional errors

Structure 400:

• data object
• error boolean — Error flag
• errorText string — Error description
• additionalErrors string[] — Additional errors
• requestId string

Structure 401:

• title string — Error title
• detail string — Error details
• code string — Internal error code
• requestId string — Unique request ID
• origin string — WB internal service ID
• status number — HTTP status code
• statusText string — Text of the HTTP status code
• timestamp string — Request date and time

Structure 402:

• title string — Error title
• detail string — Error details. The error is only returned to services from the Solutions for business Catalog

Structure 403:

• data object
• error boolean — Error flag
• errorText string — Error description
• additionalErrors string[] — Additional errors
• requestId string

Structure 429:

• title string — Error title
• detail string — Error details
• code string — Internal error code
• requestId string — Unique request ID
• origin string — WB internal service ID
• status number — HTTP status code
• statusText string — Text of the HTTP status code
• timestamp string — Request date and time

Call examples

Arguments are shown as parameter names — substitute your own values. Languages whose client does not expose this operation are omitted.

Python

from wb_api_client.communications import Configuration, ApiClient
from wb_api_client.communications.api import CommunicationsApi

cfg = Configuration(access_token="<your WB JWT>")
api = CommunicationsApi(ApiClient(cfg))

result = api.get_v1_feedbacks(is_answered=..., take=..., skip=..., nm_id=..., order=..., date_from=..., date_to=...)
print(result)

TypeScript

import {
  Configuration,
  CommunicationsApi,
} from "@valeryverkhoturov/wb-api-client/communications";

const cfg = new Configuration({});
cfg.setAccessToken("<your WB JWT>");
const api = new CommunicationsApi(cfg);

const { data } = await api.getV1Feedbacks(isAnswered, take, skip, nmId, order, dateFrom, dateTo);
console.log(data);

Go

import (
	"context"
	"fmt"

	wbcommunications "github.com/ValeryVerkhoturov/wb-api-client-go/communications"
)

cfg := wbcommunications.NewConfiguration()
cfg.SetAccessToken("<your WB JWT>")
client := wbcommunications.NewAPIClient(cfg)

result, _, err := client.CommunicationsAPI.GetV1Feedbacks(context.Background()).IsAnswered(isAnswered).Take(take).Skip(skip).Execute()
if err != nil {
    panic(err)
}
fmt.Printf("%+v\n", result)

Java

import io.github.valeryverkhoturov.wbapi.communications.ApiClient;
import io.github.valeryverkhoturov.wbapi.communications.SecretString;
import io.github.valeryverkhoturov.wbapi.communications.api.CommunicationsApi;

ApiClient client = new ApiClient();
client.setAccessToken(new SecretString("<your WB JWT>"));
CommunicationsApi api = new CommunicationsApi(client);

System.out.println(api.getV1Feedbacks(isAnswered, take, skip, nmId, order, dateFrom, dateTo));

PHP

use ValeryVerkhoturov\WbApiClient\Communications\Configuration;
use ValeryVerkhoturov\WbApiClient\Communications\SecretString;
use ValeryVerkhoturov\WbApiClient\Communications\Api\CommunicationsApi;
use GuzzleHttp\Client;

$config = (new Configuration())
    ->setAccessTokenSecret(new SecretString('<your WB JWT>'));
$api = new CommunicationsApi(new Client(), $config);

print_r($api->getV1Feedbacks($is_answered, $take, $skip));

OneScript

#Использовать "wb-api-client"

Настройки = Новый Конфигурация();
Настройки.УстановитьТокен("<your WB JWT>");
Клиент = Новый CommunicationsApi(Настройки);

Сообщить(Клиент.GetV1Feedbacks(isAnswered, take, skip).Тело);

C#

using ValeryVerkhoturov.WbApiClient.Communications.Api;
using ValeryVerkhoturov.WbApiClient.Communications.Client;

var config = new Configuration();
config.AccessTokenSecret = new SecretString("<your WB JWT>");
var api = new CommunicationsApi(config);

Console.WriteLine(api.GetV1Feedbacks(isAnswered, take, skip));

Rust

use wb_api_client::communications::apis::{configuration::Configuration, communications_api};

#[tokio::main]
async fn main() {
    let mut cfg = Configuration::new();
    cfg.set_access_token("<your WB JWT>");

    let result = communications_api::get_v1_feedbacks(&cfg, is_answered, take, skip, nm_id, order, date_from, date_to).await;
    println!("{:#?}", result);
}