Send Message

POST /api/v1/seller/message

Base URL: https://buyer-chat-api.wildberries.ru · Module: communications · Section: Buyers Chat · Specification doc ↗

Sends message to the buyer.

Request limit per one seller account:

Type	Period	Limit	Interval	Burst
Personal	10 s	10 requests	1 s	10 requests
Service	10 s	10 requests	1 s	10 requests
Base with secret	10 s	10 requests	1 s	10 requests
Base	1 h	1 request	1 h	1 request

Request body

multipart/form-data — schema object, required

• replySign string (required) — Chat signature. Can be obtained from chat information or event data if the event contains the "isNewChat": true field.
• message string — Message text. Maximum of 1000 symbols.
• file string<binary>[] — Files, in JPEG, PDF, or PNG format, maximum size — 5 MB each. Maximum of total file size — 30 MB.

Responses

Code	Description	Schema
200	Success	MessageResponse
400	Bad request	PostV1SellerMessageResponse400
401	Unauthorized	object
402	Payment required	object
403	Access denied	object
429	Too many requests	object

Structure 200:

• errors string[] — File upload errors, if any
• result object
  • addTime integer<int64> — Date and time the chat was created
  • chatID string — Chat ID
  • sign string — Chat signature

Structure 400:

• status number — HTTP status code
• title string — Error title
• origin string — WB internal service ID
• detail string — Error details
• requestId string — Unique request ID
• error string — Error text

Structure 401:

• title string — Error title
• detail string — Error details
• code string — Internal error code
• requestId string — Unique request ID
• origin string — WB internal service ID
• status number — HTTP status code
• statusText string — Text of the HTTP status code
• timestamp string — Request date and time

Structure 402:

• title string — Error title
• detail string — Error details. The error is only returned to services from the Solutions for business Catalog

Structure 403:

• title string — Error title
• detail string — Error details
• code string — Internal error code
• requestId string — Request ID
• origin string — WB internal service ID
• status number — HTTP status code
• statusText string — Text of the HTTP status code
• timestamp string — Request date and time

Structure 429:

• title string — Error title
• detail string — Error details
• code string — Internal error code
• requestId string — Unique request ID
• origin string — WB internal service ID
• status number — HTTP status code
• statusText string — Text of the HTTP status code
• timestamp string — Request date and time

Call examples

Arguments are shown as parameter names — substitute your own values. Languages whose client does not expose this operation are omitted.

Python

from wb_api_client.communications import Configuration, ApiClient
from wb_api_client.communications.api import CommunicationsApi

cfg = Configuration(access_token="<your WB JWT>")
api = CommunicationsApi(ApiClient(cfg))

result = api.post_v1_seller_message(reply_sign=..., message=..., file=...)
print(result)

TypeScript

import {
  Configuration,
  CommunicationsApi,
} from "@valeryverkhoturov/wb-api-client/communications";

const cfg = new Configuration({});
cfg.setAccessToken("<your WB JWT>");
const api = new CommunicationsApi(cfg);

const { data } = await api.postV1SellerMessage(replySign, message, file);
console.log(data);

Go

import (
	"context"
	"fmt"

	wbcommunications "github.com/ValeryVerkhoturov/wb-api-client-go/communications"
)

cfg := wbcommunications.NewConfiguration()
cfg.SetAccessToken("<your WB JWT>")
client := wbcommunications.NewAPIClient(cfg)

result, _, err := client.CommunicationsAPI.PostV1SellerMessage(context.Background()).ReplySign(replySign).Message(message).File(file).Execute()
if err != nil {
    panic(err)
}
fmt.Printf("%+v\n", result)

Java

import io.github.valeryverkhoturov.wbapi.communications.ApiClient;
import io.github.valeryverkhoturov.wbapi.communications.SecretString;
import io.github.valeryverkhoturov.wbapi.communications.api.CommunicationsApi;

ApiClient client = new ApiClient();
client.setAccessToken(new SecretString("<your WB JWT>"));
CommunicationsApi api = new CommunicationsApi(client);

System.out.println(api.postV1SellerMessage(replySign, message, _file));

PHP

use ValeryVerkhoturov\WbApiClient\Communications\Configuration;
use ValeryVerkhoturov\WbApiClient\Communications\SecretString;
use ValeryVerkhoturov\WbApiClient\Communications\Api\CommunicationsApi;
use GuzzleHttp\Client;

$config = (new Configuration())
    ->setAccessTokenSecret(new SecretString('<your WB JWT>'));
$api = new CommunicationsApi(new Client(), $config);

print_r($api->postV1SellerMessage($reply_sign));

OneScript

#Использовать "wb-api-client"

Настройки = Новый Конфигурация();
Настройки.УстановитьТокен("<your WB JWT>");
Клиент = Новый CommunicationsApi(Настройки);

Сообщить(Клиент.PostV1SellerMessage(replySign).Тело);

C#

using ValeryVerkhoturov.WbApiClient.Communications.Api;
using ValeryVerkhoturov.WbApiClient.Communications.Client;

var config = new Configuration();
config.AccessTokenSecret = new SecretString("<your WB JWT>");
var api = new CommunicationsApi(config);

Console.WriteLine(api.PostV1SellerMessage(replySign));

Rust

use wb_api_client::communications::apis::{configuration::Configuration, communications_api};

#[tokio::main]
async fn main() {
    let mut cfg = Configuration::new();
    cfg.set_access_token("<your WB JWT>");

    let result = communications_api::post_v1_seller_message(&cfg, reply_sign, message, file).await;
    println!("{:#?}", result);
}